Discover more in our FAQ
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Support hours: Monday-Friday, 9am-6pm
How long does shipping take?
How long does shipping take?
Orders are processed within 1–2 business days.
Standard shipping typically takes 5–10 business days depending on your location.
Where do you ship from?
Where do you ship from?
We ship from our fulfillment partners in the United States and overseas warehouses, depending on product availability.
Do you ship internationally?
Do you ship internationally?
Yes, we do ship internationally! We offer worldwide shipping to ensure customers around the globe can enjoy our skincare products. Please note that shipping times and costs may vary depending on the destination country. International customers may also be subject to customs fees or import duties imposed by their country's customs authorities.
How can I track my order?
How can I track my order?
Once your order ships, you will receive a tracking email.
You can also track your order anytime on our Track Your Order page.
I entered the wrong address. What should I do?
I entered the wrong address. What should I do?
Please contact us within 12 hours after placing your order.
Once the order is shipped, we are unable to change the address.
What is your return policy?
What is your return policy?
We offer a 30-day return policy. If you’re not satisfied, you may return the product within 30 days of delivery.
Do I need to pay for return shipping?
Do I need to pay for return shipping?
Return shipping costs depend on the reason for return.
If the item is defective or incorrect, we’ll cover the cost.
How long does it take to get a refund?
How long does it take to get a refund?
Refunds are processed within 3–5 business days after we receive the returned item.
Is this lamp safe for kids or bedrooms?
Is this lamp safe for kids or bedrooms?
Yes. Our lamps use low-voltage LED lighting, produce no flicker, and stay cool to the touch.
Is the light dimmable?
Is the light dimmable?
Yes. Most of our lamps feature adjustable brightness levels. Please check the product page for specific details.
Does the lamp come with a bulb?
Does the lamp come with a bulb?
Yes, all lamps include a built-in LED light source. No additional bulb is required.
Do you offer a warranty?
Do you offer a warranty?
Yes. All products come with a 12-month warranty against manufacturing defects.
How can I contact customer support?
How can I contact customer support?
You can reach us at admin@solarastyles.com
We usually respond within 24 hours on business days.

